Privacy Policy
Welcome to Orbit Tourism & Travel's Privacy Policy page. Here, we explain how we collect, use, and protect your personal information when you use our services.
1. Data Collection
We collect personal data when you use our services, including:
Contact Information: Name, email address, phone number, and postal address.
Travel Information: Passport details, travel itinerary, flight details, hotel bookings, and car rental information.
Payment Information: Credit card details and billing information.
Website Usage Data: IP address, browser type, pages visited, and other similar information collected via cookies and other tracking technologies.
2. Data Usage
Your data is used to improve our services and provide you with a seamless travel experience. This includes:
Processing your bookings and reservations.
Personalizing your travel experiences based on your preferences.
Communicating with you about your travel plans, promotions, and updates.
Enhancing our website and services through analytics and feedback.
3. Data Sharing
We may share your data with third parties under the following circumstances:
Service Providers: Trusted partners who assist in processing bookings, payments, and other travel-related services.
Legal Requirements: When required by law or to protect the safety, rights, or property of Orbit Tourism & Travel, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the new entity.
Additional Statements: All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
4. Data Protection
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it. These measures include:
Using encryption and secure servers to store sensitive information.
Restricting access to your data to authorized personnel only.
Regularly reviewing our data processing practices to ensure compliance with applicable laws.
5. Your Rights
You have certain rights regarding your personal data, including:
Access: The right to request a copy of the personal data we hold about you.
Correction: The right to request corrections to any inaccurate or incomplete data.
Deletion: The right to request the deletion of your personal data, subject to certain conditions.
Objection: The right to object to the processing of your data for direct marketing or other legitimate interests.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site and personalize your experience. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
8. Items/Products/Services Pricing
All our service prices are clearly listed on our website. Prices are subject to change without prior notice.
9. Terms & Conditions
Orbit Tourism & Travel will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
10. Refund Policy
Refunds will be done only through the Original Mode of Payment.
11. Method of Payment
We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency). Accepted card logos are displayed on our Home page and on our Payment checkout page.
12. Cancellation & Replacement Policy
Please refer to our specific service terms for details on cancellation and replacement policies.
13. Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal data, please contact us at:
Email: info@orbittourism.ae
Phone: 0097143966944
Address: 15 42A St - Deira - Dubai - United Arab Emirates